- SIP Server address (sometimes called SIP Proxy)
- SIP User ID (in most cases this is the phone number)
- The password for the SIP account
To obtain these settings, you must contact Freephoneline and ask for your configuration file. There's a one time charge for this, currently $50 CAD + tax. They will send you a Word document with the settings.
Connect all the cables: power cord, an ethernet cable from your router (or modem) to the WAN port of the HT502, an ethernet cable from the LAN port to your PC and a phone to the Phone 1 port. Open a web browser and type in http://192.168.2.1. The login page will come up, enter admin to log in then click Advanced Settings:
Change the following settings:
- STUN server is: enter the host name or IP address of a publicly available STUN server, such as stunserver.org
- Keep-alive interval: change to 10
Click Update at the bottom of the page, but don't reboot yet. Click FXS Port1 to configure the settings for the Line 1.

